NC Student Rentals and its subsidiaries (collectively, "we", "us", "our" and/or "NCSR") understand that your personal information is important, and we take your privacy seriously. We have crafted this Privacy Policy with those foundational principles in mind, and have endeavored to clearly describe the ways we collect, store, use and protect your personal information across our various platforms. Any collection is done solely as required for purposes of operating our business and providing services to you. With that said, we understand that you may have questions regarding this Policy and/or other issues related to data privacy and protection, and invite you to email us anytime at questions@ncstudentrentals.com.
In light of constantly evolving data privacy laws, rules, regulations and industry best practices, we must reserve the right to revise this Policy from time to time. When we do so, we will modify the "Last Updated" date listed above. Further, if we deem any change material in our sole and absolute discretion, we may post a related notice in our software and/or contact you by electronic mail. Regardless, your continued use of our websites, including without limitation www.ncstudentrentals.com, ncsr.rent, and related sites (collectively, the "Websites"), and/or any of our Services (as that term is defined on our Terms of Service), shall constitute your acceptance of any revisions we make.
NC Student Rentals collects certain information about you in the course and scope of providing access to its Websites and/or Services. For example, we collect certain personal information that you voluntarily provide, typically including without limitation your name, and email address, whether via our Websites or our Services, and however accessed (e.g., desktop, laptop, mobile or any other device). This permits us to communicate with you about our Services and related topics.
In order to properly provide our payment Service, we do collect certain personal financial information, including without limitation your bank account routing and account numbers. While NC Student Rentals does not store any of this information, we do share it with our 3rd-party payment provider, Dwolla. Dwolla is not associated with NC Student Rentals and has their own Privacy Policy and Terms of Service.
In addition to information you voluntarily provide to us, we also automatically collect certain non-personal, technical information about you and/or your devices as you interact with our Websites or Services, and we store that information in log files. For example, we may collect your IP address, browser type, internet service provider, operating system, click stream data, the pages you view on any or all of our Websites, the pages you view before and after viewing our Websites and any search terms you use on any of our Websites. This permits us to recognize you and personalize your experience on our Websites, and, more generally, to improve our Websites and Services as a result of any learnings we may glean from information collected.
A cookie is a small text file that is stored on your computer for record-keeping purposes. We use cookies to make your experience easier for you by saving your preferences while you are at any of our Websites. The use of cookies is an industry standard, and as such, you will find them at most major websites. By showing how and when visitors use our Websites, cookies help us see which areas are popular and which are not. Many improvements and updates to our Websites are based on data we collect, such as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to better tailor our Websites and Services to our users’ needs.
If you have any questions regarding your personally identifiable information, or you’d like to correct and/or update any such information, please contact us at questions@ncstudentrentals.com.
Notwithstanding the foregoing, we reserve the right to disclose your personally identifiable or other information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
We will occasionally send information regarding our Services, including without limitation educational offers and our newsletter, to our customers and/or prospective customers. We typically use your name and email address to send these communications to you. Out of respect for your privacy, if you’d prefer not to hear from us, you can choose not to receive these types of communications. Please see the section entitled "Choice and Opt-out" below.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at questions@ncstudentrentals.com. Note that there are some communications that are transactional in nature and cannot be opted out of.
The privacy and security of your information is important to us. We utilize robust security measures to protect customer data from unauthorized access. Sensitive data is encrypted and website connections are protected using strong Transport Layer Security (TLS).
We encourage you to be aware when you leave our Website(s) and to read the privacy statements of each and every website you visit that collects personally identifiable information.
Our Websites and/or Services may contain links to third party websites. These third party websites maintain their own policies regarding cookies and the collection and use of personal and non-personal information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit, including those you may reach through a link on our Website(s) or in our Services.
In the event NC Student Rentals goes through a business transition, such as a merger, acquisition by or combination with another company, or a sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.
We exclusively market and sell our Services to United States-based organizations and individuals. Even though we do not intentionally collect information about residents of the European Union ("EU"), some EU residents' data may be inadvertently collected through marketing channels or by virtue of our customers’ legitimate use of our Services. Collection and storage of any EU resident's data by us is minimal and incidental. No such data is used for marketing or any other purpose.
Further, we do not intentionally collect information on individuals under 18 years of age, regardless of their residency. Incidental exposure to this information may be possible if, for example, our customers upload this information to one of our Services or it is inadvertently captured by our marketing organization.
Notwithstanding the foregoing, if you are an EU resident and would like to request that your data be securely removed from our systems, however collected, please send an email with proof of EU residency to questions@ncstudentrentals.com. We will remove all relevant data, so long as that removal is technically feasible, does not impact the legitimate accounting or business practices of our customers, and does not violate other regulatory or legal standards with which we must comply. We will also cooperate with our customers in good faith to address any requests they receive or that may impact them directly.
If you have any questions or suggestions regarding this Policy, please contact us at questions@ncstudentrentals.com, or send a letter to NCSR, 913 Branch Line Lane, Apex, NC 27502, Attn: Data Privacy. We’re looking forward to hearing from you.